Showing posts with label RCI. Show all posts
Showing posts with label RCI. Show all posts

Tuesday, 29 March 2016

Suites, mini suites and mobility scooters!!

I suppose this post is continuing on from my last one about disabiity and accessibility on board P&O's fleet.  I have previously mentioned that I had been told that when Carnival reshuffled it was decided that a dedicated disability team was no longer required and that their customer service could answer any disability related questions; I disagree with this decision and can prove it does not work.
I believe it was around the time of the reshuffle that P&O decided that disabled passengers who used a mobility scooter could no longer take then on-board unless they had an accessible cabin or another cabin that was deemed suitable and in most cases these are non adapted suites and mini suites.  The reason for this decision I understand was purely for health and safety.
I am not a fan of the mobility scooter but I feel that it is unfair on passengers who use a scooter to move around and wish to stay loyal to P&O.  I believe that their choice of cabin has been away and has obviously restricted their choice of ship and cruise as many of them cannot afford the price of suites and mini suites.
Arcadia, does not have any accessible accommodation that is suitable for a full-time wheelchair or mobility scooter users as none of their cabins are large enough to manoeuvre around.  However, they do have 51 non adapted cabins that are suites and mini suites. The ship also has 11 partially adapted cabins in grades from suites to larger inside cabins.
Aurora, does have 22 cabins that are suitable for full-time wheelchair and mobility scooter users in grades from balcony cabins to inside cabins.  The ship also offers 30 non adapted cabins that are suitable for mobility scooters in suite and mini suite grades.
Sister ships the Azura and Ventura each offer 31 adapted cabins that are suitable for full-time wheelchair and mobility scooter users in cabin grades from a suite to inside cabins.  Both ships also offer 27 non adapted suites which are suitable for mobility scooter users.
Oriana only has 8 outside cabins that are suitable for full-time wheelchair and mobility scooter users. However, she has 24 non adapted suites and mini suites that are suitable for mobility scooter users.
Oceana offers19 adapted cabins which are suitable for full-time wheelchair and mobility scooter users in grades from a mini suite to inside cabin.  She has 38 non adapted suites and mini suites that are suitable for use by mobility scooters users.
Britannia, P&O's flagship offers 37 adapted cabins that are suitable for both full-time wheelchair and mobility scooter users in grades from suites to inside cabins.  They also offer 44 non adapted suites that are suitable for mobility scooters users.
Any passenger who is disabled knows that adapted cabins sell out very quickly, usually as soon as a cruise goes on sale and as adapted cabns are very limited in number it means that they would have to swallow the cost of higher grade cabins and suites or go with another cruise company. 
When P&O introduced this new rule I was so furious that they were taking away a passengers choice of cabin and I actually moved away from P&O even though I use a manual wheelchair and the new rule did not apply to me. I went and did several cruises with RCI.  RCI do not have any rules regarding the use of scooters and we never found them to be a pest while on board "Indy".
Open wardrobe on Britannia
What does bother me is that this could be the start of a trend; starting with scooters.  At the moment I am able to manage in a standard cabin with a shower and my manual wheelchair folds small enough to fit in the open wardrobe area.  I do not require space to manoeuvre a wheelchair around the cabin.  When booking a cruise I go no higher in grade than a balcony for the simple reason that the higher grades often come with a bathtub and overhead shower.  I am unable to get in and out of a bathtub safely.  So if P&O brought in a rule regarding manual wheelchairs I would not be able to stay loyal to P&O and would not hesitate in going back to RCI or another cruise line.
I know this topic often comes up on boards and forums and I do feel sorry for mobility scooter users especially when some scooters fold up as small as a manual whelchairs and yet they are still not allowed on-board P&O's fleet.  If I was a scooter owner I would want answers as it does seem a little bit unfair.  If they were to say no manual wheelchairs on-board I believe this would be one step too far; something I don't think they can afford to do. 
I am only able to use a manual wheelchair because I have friends who can push me when I get too tired but if I had no one to push me I would have to rely on a mobility scooter and I feel that my choices should not be compromised should I use a scooter in the future.  It would be nice if one day this rule on mobility scooters could be reversed but I doubt that will ever happen.  I have been on four of the ships in the P&O fleet and they all have something different that makes them special and unique and will remain loyal but loyalty is a two way thing. 

Wednesday, 23 March 2016

What is important to you when looking for a cruise

What do you look for when booking your next cruise is a question I have been asked on many occasions and my answer has changed since our first cruise in 2008.
In 2007 I had been medically retired from the Civil Service and unable to fly I was looking for an alternative holiday and to take a cruise was the obvious choice.  We always took our main holiday in the autumn or winter and nearly always to the Canary Islands and so that was our starting point.
Overlooking Funchal, Madeira. 1st December 2008
At this time I had only really heard of P&O, Cunard, RCI and NCL.  I started with the cruise line I knew the most about and that was P&O and looked through their brochure and found a cruise that ticked the boxes, "Canaries Carousel" a 13 night cruise stopping at 7 ports.  For this cruise we had booked an oceanview cabin.
Cruising isn't for everybody and it is often described as being "marmite"; you either love it or hate it and I think that is true.  I always say that on our first cruise we struck gold because at dinner we were seated with a lovely lady called Jean and she was a seasoned cruiser of over 200+ cruises and during our time on board we learnt so much from her and we will be forever grateful.  As she said everyone has to take their first cruise and now we are the ones being asked questions by first time cruisers.
For us the destination isn't always as important as the ship.  We do have our favourite ships and for us that is P&O's Azura (2010 & 2016) and RCI's Independance of the Seas (2013 & 2014).  Every ship is different for instance P&O's Aurora was a lovely ship and not
Floral display in Aurora's Atrium
too big either and although it is a familiy ship we felt it suited the older traveller.  Azura and Ventura (2011) are sister ships and are much bigger with a livelier atmosphere and are much more suited to the younger cruiser and family market.  Britannia is an even bigger ship and for me she just did not have that "wow" factor and is 4 star at best.  Whoever said she is 5 star has never stayed in 5 star hotels; I have.  It felt as if we were in a shopping mall and not a very good one.  Especially when the Micheal Kors sales representative said they liked my fake Micheal Kors watch, my watch is 100% genuine and I told him so.
One other ship that stole my heart was RCI's independance of the Sea. Her crew were the friendliest I have come across and nothing was too much trouble.
Some passengers like or are supersticious and like to stay in the same cabin whenever possible.  For us this will be the third time we have stayed in cabin E225, which is graded as an obstructed outside but you actually can see a lot as the life boat only comes a quarter up the window.  We have had balcony cabins in the past and like most people we are hardly in there just for sleeping and changing for dinner.  We learnt early on that regular or seasoned cruisers tend to go for the cheaper or inside cabins so that they can do more cruises and only on special occasions do they splash out.  For us the type of ship plays a part, some people prefer adult only while others like us like family ships.
The Retreat on Azura
However, we do like adult only spaces such as The Retreat on Azura and Ventura but I still like to hear the laughter of kiddies having fun.  I have to say that the childrens clubs do a fantastic job as the children are never a nuisence.  We have not done an adult only ship yet because I think they would be too stuffy for my liking.  I maybe in my early 50's but I am very much young at heart.
The ships facilities can play a big part when choosing your next cruise. For us it is having an adult only space with a swimming pool.  Having a spa with treatments.  Having a wide choice of live music and entertainment is a must.  We like fine cuisine and look for a good selection of speciality restaurants.  On Ventura we have eaten in The White Room and on Britannia we dined in the Epicurean (amazing!).  We like to go to the casino after a show and play Roulette or go for a walk around the promenade.
Promenade Deck

Britannia was the first ship that we have sailed on that does not have what I call a proper promenade deck.  Her deck was on the top of the ship on deck 18 (sports deck) and it does not work at all.  It doesn't matter if it is a beautiful sunny day it is always breezy and there is no shelter from the elements.  I think we only went up a couple of times just for a stroll but it wasn't very pleasant.  Promenade decks are meant to be places where you can take a pew and simply just sit back and watch the world go by or read a book, have a glass of wine or just have a good old fashioned cup of tea!  When we were on Britannia I think other passengers missed this feature as I heard a lot of chatter about it.
Dining options have changed since our first cruise on Aurora where we had two options club dining and select dining to choose from.  Club dining has two sittings 6:30pm or 8:30pm and you dine with the same passengers every night while select dining is where you book speciality restaurants and pay a small surcharge for doing so.  Ships also offer a buffet style restaurant which is open all day and late into the early hours.  In 2010 we saw the introduction of freedom dining which gives you more flexibility when you wish to eat and is included in the price of your cruise.  Over the last six years we have seen this option become more and more popular and we actually chose to try freedom dining for the first time last year on Britannia and thoroughly enjoyed it so much that we have chosen to do it on our next cruise in June.
One thing that we really enjoy is the formal nights and love dressing up, but not everyone feels the same.  When we first started cruising there were three dress codes, formal, semi-formal and smart casual but in recent years most ships just have two, formal and evening casual.  There are cruise lines that don't adhere to any dress codes and thats ok it you like that kind of cruise but I don't.
Our cabin on Britannia
people who have never cruised often have a preconceived idea of the type of person who goes cruising.  They often assume that we are wealthy or upper class and that is very far from the real truth.  That was the case many years ago when ships had classes but that is not the case with modern cruising.  I often tell people that the accommodation side is very much like a modern hotel where you can have anything from a standard room (inside cabin) upto a suite with many grades in between and at dinner (freedom and club) your table companions can be anyone on the cruise.  It can make for interesting conversations. 
There is so much I could say about what I look for in a cruise but everyone of us is different and we all want different things.  For me it is to have a fabulous holiday going somewhere warm or of interest without having to fly.  Cruises are all inclusive (apart from drinks), the food is usually a extremely high standard, it is safe for children and everyone can do as much as they want or as little.  All cruise lines have extremely good sites and can answer most questions you may have, but like everything you won't know if you like it unless you give it a go.