Saturday, 14 March 2015

The Cookery Club Update for Disabled Passengers

How disappointed I am with P&O is an understatement.  I really thought they tried hard to make all activities onboard their ships available to all passengers whether abled or disabled but apparently not.  In my earlier post "Britannia's Cookery Club"  I had said that I believed after studying photographs of the work stations that none had been adapted for use for disabled people.  
My cruise agent has reported back to me after spending a couple of days onboard Britannia and has confirmed that The Cookery Club does not have an adapted work station.  
I am lost for words.  My agent did say that they would probably try to help people with mobility problems but that is unrealistic. 

Anyone who lives with someone who is in a wheelchair or who uses a perching stool will know that you need a rise and fall unit or a work surface with space underneath so that you can wheel under or sit up close if using a stool. If I were to contact them about attending a class I wouldn't be suprised if they quoted health and safety at me for not allowing me to attend or as a resaon for not having an adapted station. 
I often wonder who P&O engage to come onto their ships and advise them on equipment and adaptions that are currently available for people with disabilities or mobility issues.  I have heard that often it is advisors that are able bodied and have never spent one day in a wheelchair, on crutches or used a scooter and so actually do not know the challenges we face on a day to day basis.  

My friends often joke that I would make a great mystery shopper, Someone needs to do it.  


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